HelpCAST

HelpCAST Remote Assistance

A peer-to-peer fully encrypted connection using real-time video, audio and interactive Web AR.

HelpCAST: The Smart, Safe, and Secure Way to Help or Get Help Online


Note - this is the BETA release - iOS users: Use Chrome for now.

HelpCAST is a tool that lets you help or get help from anyone online. You don’t need to sign up or download anything. You just need a link. You can choose from 3 options:


Offer Help: Send a link to someone who needs your help. See what they see through their camera. Draw on their screen to show them what to do. It’s like you’re there with them.


Request Help: Send a link to someone who can help you. Show them what you need through your camera. Follow their instructions on your screen. It’s like they’re there with you.


Voice Only: Talk to someone who can listen and support you. You don’t have to show your face or tell your name. It’s completely anonymous and confidential.


Your conversations are safe and private. They are encrypted and not stored anywhere. You can end them anytime you want.

How to Use HelpCAST

HelpCAST is super easy to use and works on any device with a browser and a camera. Just follow these steps:
Pick an option: offer help, request help, or voice only.


  1. Create a link and send it to the person you want to talk to.
  2. Wait for the person to join the link and start the video or audio call.
  3. Use the drawing tools to guide or follow the person through the problem.
  4. End the call when you’re done or satisfied.


Why Use HelpCAST


HelpCAST is the best tool for online help for many reasons:

It’s fast and simple. You can save time and hassle by avoiding apps or accounts.


It’s secure and private. No one can spy on or record your conversations.


It’s versatile and flexible. You can use it for anything and anyone, such as technical support, education, health, and more.


It’s cost-effective and efficient. You can save money and time by avoiding physical visits and travel.


Who Needs HelpCAST


HelpCAST is a great tool for anyone who needs or offers online help, such as:

Maintenance companies can solve simple problems by seeing and showing what to do, instead of going to the site. This will improve customer service and satisfaction, and reduce travel and weather risks.
Teachers and students can enhance their online learning by using interactive and realistic tools.


Doctors and patients can have a more personal and effective consultation without compromising their privacy and security.


Counselors and clients can have a confidential and anonymous conversation without revealing their identity or location.


Try HelpCAST for Free


If you want to use HelpCAST, you can try it for free for a limited time. Just click the button below and pick your option. You can also contact us for more information or feedback. We would love to hear from you.

TRY HELPCAST FOR FREE


TRY HELPCAST NOW

Everything you need, all in one place

Secure connection

HelpCAST is a secure connection you can trust with frictionless access to connect using IBM Cloud servers to connect for a quick "handshake" and then it switches to peer to peer mode with fully end-to-end encryption with low latency connectivity with no need for a server for the session.

Friendly support

Our support team is here to ensure everything runs smoothly, so you can focus elsewhere.

Save time

With real-time responses from anywhere in the world using video and augmented reality services your'll be able to resolve issues fast, save time, money and be more efficient. 

Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.

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